Privacy policy

Privacy Policy

Visiting this website does not imply that the user is obliged to provide any information. In the event that the user provides any personal information, the data collected on this website will be treated fairly and lawfully subject at all times to the principles and rights contained in Regulation (EU) 2016/679 of 27 April, General Data Protection (RGPD) and other applicable regulations.

In compliance with the provisions of Article 13 of the GDPR we inform you of the following:

Who are we?

Owner of the website Company name: MOTECO RENTAL Address: Av. Platges de Muro, Palma de Mallorca E-mail address: Telephone: 621181215 ACTIVITY: Rental Service of electric vehicles. Our website address is:

This Privacy Policy sets out the terms under which Moteco Rental uses and protects the information that you provide to us when you use this website. We are committed to the security of the information you provide to us. When we ask you to fill in personal information that you can be identified with, we do so with the assurance that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated and we encourage and emphasize that you should continually review this page to ensure that you agree to any such changes.

What personal information do we collect and why do we collect it?

We collect the following personal information: Name, contact information such as your email address and demographic information. Also, when necessary, specific information may be required to process an order or make a delivery or billing.

Use of Information Collected:

Our website uses the information in order to provide the best possible service, particularly to keep track of users, orders if applicable, and to improve our products and services. We may periodically send emails through our site with special offers, new products and other advertising information that we feel may be relevant to you or may be of benefit to you, these emails will be sent to the address you provide and may be cancelled at any time. Moteco Rental is highly committed to fulfilling its commitment to keep your information secure.

Legal basis for processing For registration, purchase and warranty management we will base the processing of data on the execution of the purchase contract or within the framework of the pre-contractual relationship. For the sending of commercial information, we will base the processing on your consent, although if you are already a customer, we may send you information about similar products, always providing you with a simple and free means to unsubscribe.

The consent given here by the Holder for communication of data to third parties is revocable at any time, without retroactive effect. On the occasion of the purchase your data may be communicated to the following recipients:

  • Banking entities for the payment of purchases by card and / or study of financing purchases and obtaining consumer credit.

  • Entities that provide services for the investigation, detection and prevention of fraud, as well as the minimization of the risk of its commission, based on the legitimate interest recognized by the regulations in force.

  • Entities and companies in the energy sector, with prior consent.

  • To the Office of Consumers and Users in case of any claim.

  • To manufacturers, technical services and/or wholesalers in the case of guarantees or repairs. To those transport companies that may be in charge of sending the corresponding orders to customers. These recipients may be located within the Spanish territory or outside it, depending on the product and / or service purchased.

  • In the legally established cases, as is the case of the Security Forces and Corps.

  • To the public administrations to which we have to provide information in order to comply with our legal obligations.

  • The interested party has the following rights:

  • May request information about the stored personal data concerning him/her (access).

  • You may request that inaccuracies in your personal data be corrected (correction).

  • You may request the deletion or limitation of the processing of your personal data and (deletion and limitation).

  • You may also request that your personal data be made available to you in a structured, common and machine-readable format (portability).


If you upload images to the website, you should avoid uploading images with embedded location data (GPS EXIF) included. Website visitors can download and extract location data from images on the website.


If you leave a comment on our site, you may choose to save your name, email address and website in cookies. These are for your convenience so you don't have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set several cookies to save your login information and screen display options. Login cookies last for two days and display options cookies last for one year. If you select "Remember Me," your login will persist for two weeks. If you log out of your account, your login cookies will be deleted.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed additional tracking from third parties, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.

How long do we keep your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can recognize approve follow-up comments automatically rather than keeping them in a moderation queue. For users who register on our website (if applicable), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Website administrators can also view and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal information we hold about you. This does not include any data that we are required to retain for administrative, legal or security purposes.

Terms of service

We detail the general conditions of sale that regulate the relationship between Moteco Rental and customers who register as users or purchase products through our online sales platform, completing the agreements established in the on-line purchase orders. The completion and sending of a purchase order, expresses full knowledge and full and unreserved adherence to all the conditions of the general conditions.

The customer affirms to be of legal age and to have the capacity to freely and voluntarily carry out both the registration and the purchase order. These general conditions apply, without restriction or reservation, to sales made by Moteco Rental, with address at Calle Gremi de Corredors, 10-BJ LOC 5-C.P: 07009 Palma de Mallorca, Balearic Islands - SPAIN, to customers who purchase the products offered for sale through

These general conditions of sale are accessible at all times from the website. We recommend consulting and periodically reviewing these general conditions as they may undergo modifications. The validation of the order by the customer implies the acceptance of these general conditions of sale. In the event that these general conditions of sale are modified, they will be binding for all purchases made after their publication on the Web site.

Customer registration

To place an order you need to register as a customer, either before or during the order process. You will be directed to a page where you will fill in all the necessary information to open an account if it is your first order, or to log in if you already have an account. The information required to register is: first name, last name, billing address, phone number, e-mail address, username and password.


Any communication between the customer and Moteco Rental, to be valid and binding, will be made at the e-mail address or by phone 871027018.

Intellectual and Industrial Property

The content and product information, as well as the support, structure and presentation of this website are protected by intellectual and industrial property rights of Moteco Rental. Unless expressly authorized in writing by the owners in this regard, users may not manipulate, transform or use them for public disclosure or in a supposed commercial exploitation.

Purchase of Products

The distribution of products is established for the geographical area of Peninsular Spain, Balearic Islands and Andorra. Orders to be delivered in Andorra are subject to special customs conditions. Purchases destined for the Balearic Islands are subject to a service charge which is always detailed in the order confirmation and prior to its final validation.

Moteco Rental reserves the right to eliminate or incorporate products without prior notice. The photographs shown are for guidance only and do not represent a contract at the time of purchase. Unless expressly indicated, the price of the compositions and furniture displayed on the website does not include accessories, lights, mattresses, mattress bases or decorative items. The device from which the products are displayed may show slight variations in tone and color compared to those received, especially if the furniture is made with natural raw materials (leather, marble, fabrics) or from orders from different suppliers or not made at the same time.

We cannot be held responsible for errors made when selecting a size or combination of modules. The characteristics and prices of the products are detailed in their data sheet and the customer declares to know the measurements, shapes and arrangement of those that make up his order according to the specifications expressed in the store and the purchase order. The size of certain products, especially sofas, mattresses or other upholstered furniture, due to the special characteristics of manufacture and its components, may vary by +/- 5 centimeters per element.


All products are new, and are presented in their original packaging or in packaging specifically adapted by Moteco Rental. The color of all products can be visualized in the product image. There may be color variations with respect to reality due to the color display of your screen and depending on the settings of the same. We will not be able to accept returns due to the color not being exactly the same as you expected. Returns will only be accepted if a product arrives in poor condition due to factory or shipping problems or if it is defective.

Prices and availability

Prices are expressed in EUROS, taxes included, and do not include shipping costs, unless expressly indicated on the specific product. The prices shown may be revised and modified if conditions require it at any time. Products are available for sale while stocks last. Moteco Rental reserves the right to modify its prices at any time but the products will be invoiced according to conditions and rates in force at the time the order is registered and subject to availability on that date. The automatic order confirmation does not validate erroneous pricing conditions.

When detecting that an error has been made in the introduction of the price of an article after the reception of an order, we will inform as soon as possible of the incidence to offer the option of cancellation or maintenance in the correct conditions. Without the express conformity to the correct price conditions, we will not proceed with the shipment. The customer accepts that Moteco Rental will accept his order according to the available stocks and will do everything possible to respond to any order.

In the event that a product is not available after confirming the order and after the closing of the corresponding sale, the customer will be informed of the partial delivery of his order or the cancellation of the order. In case of cancellation, any amount paid will be refunded according to the method of payment made by the customer or by transfer. In the sale of products through promotions, customers may only request them during the period of validity of the offer and once its term is over or having exhausted their stock, they will no longer be on sale.

The products and services marketed in the e-commerce on-line of Moteco Rental may have differences in their technical, commercial or price characteristics to those displayed in the physical store.

Payment Methods

Accepted forms of payment

  1. a) Credit or debit card
  2. b) Transfer or deposit

Commercial transactions are conducted in a secure server environment under SSL protocol and all communications are transmitted encrypted to ensure the highest level of protection.

Credit and Debit Card

The Secure Electronic Commerce system developed by REDSYS is based on a secure payment platform through the Internet where the card issuer identifies the cardholder before authorizing the payment, guaranteeing the privacy of your data. This service is directly provided by the issuing entity and, if applicable, by the corresponding credit entity, being their responsibility any incident that may arise in the process. Note: a specific PIN may be required for Internet purchases. American Express and Diners Club cards are not accepted.